Introduction

This policy explains how Atah platform collects, uses, and protects user data. It applies to the website, mobile applications, and all services provided by the platform. By using Atah, you agree to this privacy policy.

Data We Collect

1. Personal Information: Full name, email address, phone number, shipping address, and payment details.
2. Technical Information: Device type, operating system, IP address, and internet service provider.
3. Interaction Data: Order history, favorites, product reviews, and activity within the app.
4. Cookies: Used to enhance your experience and analyze usage behavior.

Purpose of Data Use

- To process orders and deliver services.
- To improve user experience.
- To communicate regarding orders, updates, or promotional content (with user consent).
- For internal analytics and performance improvement.

Data Sharing

We do not sell or rent your data to third parties. We may share data with:
- Trusted partners that support our platform operations (e.g., shipping companies, payment gateways).
- Government entities upon official legal request.
- Web analytics services such as Google Analytics.

Data Protection

We implement the latest security protocols, encryption, and firewalls to protect your data from unauthorized access, alteration, or destruction.

User Rights

You have the right to:
- Access your personal data.
- Modify or correct your information.
- Request data deletion (in accordance with applicable laws).
To request any of these rights, please contact: privacy@atah.com.sa

Data Retention

We retain user data as long as it is necessary to provide the service or to comply with legal obligations, or for 3 years after the last user interaction, whichever is longer.

Changes to the Privacy Policy

We may update this policy from time to time. The update date will be listed at the bottom of this page. Please review the policy periodically.

Third-Party Sites & Services

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

Contact Us

If you have any questions about this privacy policy or your data, please contact us at: 
Email: privacy@atah.com.sa

Or through the contact page on our website: https://atah.com.sa/

Last Updated: 21/06/2025